• "I recommend Adirondack to all my friends. Your company is very efficient and the customer service people are wonderful!"

    ROBERT & LISA P., CENTEREACH, NY
  • "To tell the truth, I was astounded by the service provided by the company and the claims adjuster. Everyone was polite, helpful and amazingly responsive."

    MARTIN S., NEW YORK, NY
  • "Everyone I dealt with was kind, efficient and sympathetic. It made a not so great situation not so bad, thank you."

    NANCY F., ORIENT, NY
  • "Completely satisfied from beginning to end. We're most pleased. Thank you."

    LORRAINE D., CALVERTON, NY
  • "I was very pleased on how fast everything was taken care of. I've ALWAYS been pleased, and plan on staying with this insurance company forever. THANKS SO MUCH AGAIN."

    HOPE P., JAMESTOWN, NY
  • "You have a wonderful insurance company."

    ALFRED A., EAST ROCHESTER, NY

Services

Easy-to-Use Services. Mountain Valley Indemnity Company, an Adirondack business, makes it easy to file a claim and pay your premium.

Claims

You can report a claim by calling our claim services center at 877-365-8693 or by contacting your Mountain Valley Indemnity Company agent. Call whenever you need us. Our dedicated professionals are ready to help 24 hours a day, seven days a week.

What To Do After A Loss

Review some helpful tips on what to do after you experience a loss - from taking safety precautions to preparing an inventory of damaged property.

Billing

You can pay your bill by whatever method works best for you - electronically, online, by phone or via mail.